This document refers to the Terms and Conditions effective from the 17th January 2018. A copy of the Terms and Conditions effective prior to this date being our earlier version of the terms and conditions is available at: https://www.majestic.com/support/terms/terms-pre-jan2018
Our sites are operated by Majestic-12 Limited ("We" or "us"). We are a limited company registered in England and Wales under company number 05269210 and have our registered office and main trading address at Birmingham Science Park Aston, Faraday Wharf, Holt Street, Birmingham, United Kingdom, B7 4BB. Our VAT number is GB894864750.
Access to our sites is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our sites without notice (see below). We will not be liable if for any reason our sites are unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our sites, or our entire sites, to users who have registered with us.
When using our sites, you must comply with the provisions of our acceptable use policy.
You are responsible for making all arrangements necessary for you to have access to our sites. You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms, and that they comply with them.
We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our sites for your personal reference and you may draw the attention of others within your organisation to material posted on our sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our sites must always be acknowledged.
You must not use any part of the materials on our sites for commercial purposes without obtaining a licence to do so from us. For details on how to obtain a re-seller licence please contact us through our support page at www.majestic.com/support/contact-us.
We release and publish information based on data sourced from a distributed network which is not within our total control. In addition, the inter connected networks of webpages comprising the internet changes significantly from moment to moment rendering it impossible to provide completely accurate link data and webpages may be missing from our search results. We do not inspect such information prior to its release. Information, commentary and other materials posted on our sites is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such information or materials by any visitor to our sites, or by anyone who may be informed of any of its contents.
As can be found at our url 'majestic.com/business', we are pleased to be able to offer use of the Majestic Business Pages, being a directory of industry contacts. We hope this will provide a useful cross-selling and profile tool for our customers.
However, please note, as referred to in our acceptable use policy , your use of the Majestic Business Pages is strictly limited to perusing the directory with a view to engaging the services of other directory members. In no circumstances are you entitled to use the information set out in the Majestic Business Pages to contact directory members in order to make an unsolicited promotion of your own services (or the services of any third party). In particular, and without prejudice to the generality of the foregoing, you are not entitled to contact directory members in order to encourage, solicit or otherwise invite them to use an alternative link intelligence provider to Majestic. This is completely contrary to the spirit of the Majestic Business Pages and is entirely prohibited.
Please note that we will take any evidence of breaches of the use of the Majestic Business Pages extremely seriously and we will promptly and vigorously pursue any instance where we have a suspicion that such activity is occurring. This may include (without prejudice to any other legal rights we may have) a claim for any damage or loss caused by the violation of our database rights or, if required, a claim for injunctive relief.
We aim to update our sites regularly, and may change the content at any time. If the need arises, we may suspend access to our sites, or close them indefinitely. Any of the material on our sites may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our sites is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us, hereby expressly exclude:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Contracts for the supply of information formed through our sites or as a result of visits made by you are governed by our terms and conditions of supply.
Whenever you make use of a feature that allows you to submit material to our sites, or to make contact with other users of our sites, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us in respect of any loss, liability or damage suffered by us arising in connection with any breach by you of such warranty.
Any material you upload to our sites will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our sites constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our sites.
We have the right (but not the obligation) to remove any material or posting you make on our sites if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our sites or to your downloading of any material posted on them, or on any websites linked to them.
You may link to our sites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any websites that are not owned by you.
Our sites must not be framed on any other sites, nor may you create a link to any part of our sites other than the home page. We reserve the right to withdraw linking permission without notice. The websites from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
If you wish to make any use of material on our sites other than that set out above, please contact us through our support page at www.majestic.com/support/contact-us.
Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our sites although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
Majestic has a number of registered trademarks, including those listed on the Majestic Style Guide page of our 'Majestic' site from time to time.
If you have any concerns about material which appears on our sites, please contact us through our support page at www.majestic.com/support/contact-us.
Thank you for visiting our sites.
This acceptable use policy sets out the terms between you and us under which you may access our websites (including majestic.com, majesticseo.com and majestic12.co.uk (and any associated sub-domains)) (our sites). This acceptable use policy applies to all users of, and visitors to, our sites.
Your use of our sites means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.
Our sites are operated by Majestic-12 Limited (we or us). We are registered in England and Wales under company number 05269210 and we have our registered office and main trading address at Birmingham Science Park Aston, Faraday Wharf, Holt Street, Birmingham, United Kingdom, B74BB. Our VAT number is GB894864750.
You may use our sites only for lawful purposes. You may not use our sites:
You also agree:
We may from time to time provide interactive services on our sites, such as, without limitation, a bulletin board or forum (interactive services).
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We are under no obligation to oversee, monitor or moderate any interactive service we provide on our sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to our sites (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
Contributions must not:
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our sites. When a breach of this policy has occurred, we may take such action as we deem appropriate.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our sites.
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the subscriptions (Subscriptions) referred to on any of our websites (including majestic.com and majesticseo.com (and any related sub-domain)) (our sites) to you. Please read these terms and conditions carefully and make sure that you understand them, before purchasing any Subscriptions from our sites. You should understand that by ordering any of our Subscriptions, you agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions for future reference.
We are Majestic-12 Limited, a company registered in England and Wales under company number 05269210 and our registered office and main trading address is Birmingham Science Park Aston, Faraday Wharf, Holt Street, Birmingham, United Kingdom, B7 4BB. Our VAT number is GB894864750.
By placing an order through our sites, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Subscription. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms the same (Dispatch Confirmation). The contract between us relating to your Subscription (Subscription Contract) will only be formed when we send you the Dispatch Confirmation.
We offer different levels of Subscription (Subscription Levels), including (but not limited to) the 'Free', 'Silver', 'Gold' and 'Platinum' Subscription Levels, the benefits of which are outlined in detail on our sites, or otherwise set out in writing by us to you.
In addition to the different Subscription Levels, we also offer a choice of three different standard charging structures, being the 'Monthly Plan', the 'Quarterly Plan' and the 'Annual Plan'. The relevant fees in respect of each Subscription Level for the Monthly Plan (being the charge payable for a one month subscription period) the (the Monthly Fee), the Quarterly Plan (being the charge payable for a 3 month subscription period) the (the Quarterly Fee) and the Annual Plan (being the charge payable for a 12 month subscription period) (the Annual Fee) are outlined in detail on our sites. We may agree, as set out in writing by us, to different charging structures (Bespoke Plans) from time to time.
Please note that for the purposes of these terms and conditions a period of 1 month shall be referred to as an 'Allowance Period'.
Any references to subscription fees paid by you under these terms and conditions shall not apply to our 'Free' Subscription Level, as it is a free service. However, all other provisions of these terms and conditions shall be applicable.
Any references to subscription fees paid by you under these terms and conditions shall not apply to our 'Free' Subscription Level, as it is a free service. However, all other provisions of these terms and conditions shall be applicable.
Notwithstanding any other provision of these terms and conditions, we reserve the right to terminate a 'Free' Subscription Contract at any time without notice or charge to us.
In the event that you subscribe to a Subscription Level on a Monthly Plan you will be obliged to pay the Monthly Fee for that Subscription Level at the commencement of your Subscription Contract. This will entitle you to one Allowance Period's worth of access at that Subscription Level, subject to these terms and conditions.
In utilising your Subscription Level under a Monthly Plan, you shall not be entitled to carry any unused access or data allowances from one Allowance Period to the next Allowance Period.
In the event that you do not cancel your Monthly Plan (cancellation to be effected as set out in clause 15 below) before the expiry of that initial Allowance Period you shall be automatically subscribed to a further Allowance Period's subscription on the same terms. Payment for that Allowance Period (which shall be the Monthly Fee) shall automatically be deducted from your account by us at the commencement of the Allowance Period. This recurring process shall be repeated until you cancel your Monthly Plan.
In the event that you subscribe to a Subscription Level on a Quarterly Plan you will be obliged to pay the entire Quarterly Fee for that Subscription Level at the commencement of your Subscription Contract. This will entitle you to 3 consecutive Allowance Periods' worth of access at that Subscription Level, subject to these terms and conditions.
In utilising your Subscription Level under a Quarterly Plan, you shall not be entitled to carry any unused access or data allowances from one Allowance Period to the next Allowance Period.
In the event that you do not cancel your Quarterly Plan (cancellation to be effected as set out in clause 15 below) before the expiry of the initial 3 Allowance Periods you shall be automatically subscribed to a further 3 Allowance Period's subscription on the same terms. Payment for these Allowance Periods (which shall be the Quarterly Fee) shall automatically be deducted from your account by us at the commencement of the Allowance Periods. This recurring process shall be repeated until you cancel your Quarterly Plan.
In the event that you subscribe to a Subscription Level on an Annual Plan you will be obliged to pay the entire Annual Fee for that Subscription Level at the commencement of your Subscription Contract. This will entitle you to 12 consecutive Allowance Periods' worth of access at that Subscription Level, subject to these terms and conditions.
In utilising your Subscription Level under an Annual Plan, you shall not be entitled to carry any unused access or data allowances from one Allowance Period to the next Allowance Period.
In the event that you do not cancel your Annual Plan (cancellation to be effected as set out in clause 15 below) before the expiry of the initial 12 Allowance Periods you shall be automatically subscribed to a further 12 Allowance Period's subscription on the same terms. Payment for these Allowance Periods (which shall be the Annual Fee) shall automatically be deducted from your account by us at the commencement of the Allowance Periods. This recurring process shall be repeated until you cancel your Annual Plan.
In the event that you subscribe to a Subscription Level on a Bespoke Plan you will be obliged to pay such fees, and be entitled to such number of consecutive Allowance Period's access as agreed between us (and confirmed in writing by us) at the outset of your Subscription Contract.
In utilising your Subscription Level under a Bespoke Plan, you shall not be entitled to carry any unused access or data allowances from one Allowance Period to the next Allowance Period.
Where you downgrade between Subscription Levels (i.e. you downgrade to a Subscription Level that provides you with a reduced data allowance as compared to a historic Subscription Level) we shall, at our sole discretion, be allowed to terminate or restrict your ability to access or refresh reports or other data that were ran or supported using your previous Subscription Level where (considering the data allowance required) such reports or other data could not be run or supported on the new downgraded Subscription Level.
Where you are trying our fee-paying service for the very first time we are happy to provide an on-demand 7 day money back guarantee in accordance with the provisions of 11.2, 11.3 and 11.4 below
Where you are entering into a fee-paying Subscription Contract for the first time you shall, within the first seven days from its commencement only, be entitled to cancel that Subscription Contract and request a refund of any monies paid by you to us in connection with that Subscription Contract.
The provisions of clause 11.2 above are only applicable to, and for the benefit of, first-time users of our fee-paying Subscriptions. Where we reasonably believe that you are not such a first time user we shall not be obliged to pay any such refund to you.
Any request by you for a refund in relation to the "FIRST TIME USERS - 7 DAY MONEY BACK GUARANTEE" must be made within the first seven days from the subscriptions commencement, via our support system, accessible at https://majestic.com/support/contact-us. Requests for a refund received after this period may not be considered.
Subscription prices set out on our site are exclusive of VAT or other applicable sales tax for residents of the European Economic Area (Sales Tax), which may be chargeable. We may, at our total discretion, not charge VAT if you are resident in a country that is exempt from VAT or other form of sales tax. However, if you have induced us into such a course of action through any kind of misrepresentation as to your sales tax or VAT status or of the applicability of sales tax or VAT to you, you shall be obliged to repay us the relevant sales tax or VAT charges on demand and we shall be entitled to terminate your Subscription Contract immediately without any refund.
In order to provide an efficient service to all of our customers, we may at any time and in our total discretion:-
In utilising any Subscription, you undertake to us that you:-
If you are in any doubt as to whether or not you are acting, or are about to act, in compliance with your obligations set out in this clause 14 please contact us immediately.
You shall be entitled to cancel a Subscription Contract at any time by notice in writing to us.
For the avoidance of any doubt, you will not be entitled to any refund in respect of any Allowance Periods still remaining, or any time remaining in a particular Allowance Period, after your cancellation of a Subscription Contract.
In respect of your cancellation of a Subscription where you have used a PAYPAL managed Subscription, we will use our reasonable endeavours to contact PAYPAL to cancel the instruction to take a further fee for that Subscription from your account before that fee is due to taken. However, due to logistical difficulties this is not always possible. We therefore strongly recommend that you liaise with PAYPAL yourself to cancel the payment instruction, which, in any circumstances, we shall take as your immediate instruction to cancel a Subscription.
You shall be entitled to cancel a Paypal Reference transaction based Subscription at any time, through the website or by notice in writing to us. Upon cancellation, all future recurring billing for your subscription will stop.
We shall be entitled to cancel your Subscription Contract forthwith at any time by notice in writing to you.
In the event that we cancel your Subscription Contract:-
Save in respect of refunds made under clauses 11 and 16.2(b) any refunds will be made at our sole discretion.
We release and publish information based on data sourced from a distributed network which is not within our total control. We do not inspect such information prior to its release. Information and other materials that you obtain from us through your Subscription is therefore not intended to amount to advice on which reliance should be placed. We disclaim all liability and responsibility arising from any reliance placed on such information or materials, or by anyone who may be informed of any of its contents.
Subject to clause 19.3, if we fail to comply with these terms and conditions, we shall only be liable to you for the price paid by you under the Subscription Contract.
Subject to clause 19.3, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
However, this clause 19.2 will not prevent claims for loss of or damage to your physical property that are foreseeable or any other claims for direct loss that are not excluded by categories (a) to (f) inclusive of this clause 19.2.
Nothing in this agreement excludes or limits our liability for:
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication by with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
All notices given by you to us must be given sent in writing to Majestic-12 Limited at Birmingham Science Park Aston, Faraday Wharf, Holt Street, Birmingham, United Kingdom, B7 4BB (notice to us by you via email or fax is not permissible). We may give notice to you (in our discretion) at either the e-mail or postal address you provide when registering. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
The Subscription Contract between you and us is binding on you and us and on our respective successors and assignees.
You may not transfer, assign, charge or otherwise dispose of a Subscription Contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a Subscription Contract, or any of our rights or obligations arising under it, at any time during the term of the Subscription Contract.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Subscription Contract that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Our performance under any Subscription Contract is deemed to be suspended for the period that the Force Majeure Event continues. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Subscription Contract may be performed despite the Force Majeure Event.
If we fail, at any time during the term of a Subscription Contract, to insist upon strict performance of any of your obligations under the Subscription Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Subscription Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
A waiver by us of any default will not constitute a waiver of any subsequent default.
No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 21 above.
If any court or competent authority decides that any of the provisions of these terms and conditions or any provisions of a Subscription Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Subscription Contract.
We each acknowledge that, in entering into a Subscription Contract, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.
Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.
Nothing in this clause limits or excludes any liability for fraud.
At our sole discretion, we may revise these terms and conditions as they apply to your Subscription Contract from time to time to reflect changes in relevant laws and regulatory requirements, changes in market conditions affecting our business, changes in technology, changes in our commercial requirements, changes in payment methods, and changes in our system's capabilities.
If we revise these terms and conditions as they apply to your Subscription Contract, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel your Subscription Contract if you are not happy with the changes. If you opt to cancel, your Subscription Contract shall be terminated as if we had cancelled the Subscription Contract with no breach by you and, accordingly, the provisions of 16.2 (b) shall apply.
Any dispute or claim arising out of or in connection with a Subscription Contract or its subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with a Subscrption Contract or its formation (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the courts of England and Wales.
A person who is not party to these terms and conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.